On all of our pillows (except for travel pillows), we honor a 30- day satisfaction guarantee. If you are not fully satisfied with your purchase you can return within the 30 day period, please contact us. Include name, order number and reason for your return. You are responsible for return shipping and we do not refund shipping charges.
Please note ** If you did not order the pillow directly from us, then please contact the original place of purchase and they will honor our policy.
A notice regarding 30-Day Satisfaction Returns during COVID-19 Pandemic:
Unfortunately, due to the CoVid-19 pandemic, we cannot accept returns until June 30th, 2020 or until further notice pending the advisement of the Government of Ontario. Please notify us with the contact form above within your 30 day Return Period if you wish to proceed with a return and we will honor the policy for you as soon as we can. Thank you for your understanding during this difficult time
Travel pillows, pillow protectors, replacement parts, and mattress covers do not have a satisfaction guarantee and are not returnable and are non-refundable.
Comments
2 comments
I'm looking for the return mailing address?
Hi Lisal,
You can send your return to us at:
Canada Address: Mediflow CA 5-39 Riviera Dr Markham, ON L3R8N4
US Address: US Dynamic Mediflow Satisfaction Returns, 150 Pine St Grayslake, IL 60030
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