How Do I Use Mediflow Gift Cards?

Gift Card FAQ and Terms

1. How to Purchase a Gift Card

Q: Where can I buy a Mediflow Gift Card?
You can purchase gift cards directly from our Gift Card Collection Page.

2. How to Redeem Your Gift Card

Q: How do I use my gift card?
Enter the gift card code during checkout on Mediflow.com. The balance will automatically apply to your purchase.

Q: Can I use the gift card for multiple purchases?
Yes! If your purchase total is less than the card balance, the remaining balance will be available for future use.

3. Gift Card Balance

Q: How can I check my remaining balance?
Your remaining balance is automatically saved and updated after each use. You can check it by clicking the link in your gift card email or at checkout during your next purchase.

4. Giving as a Gift

Q: How do I send the gift card to someone else?
Giving as a Gift? Select "I want to send this as a gift," then enter the recipient's email, name, and a personal message. Choose a delivery date, or send it immediately. 

5. Terms & Conditions

• Validity: This gift card is valid for online purchases at Mediflow.com only.
• Non-Transferable: The gift card cannot be exchanged for cash or transferred to another person.
• Expiration: The gift card does not expire; it can be used whenever you’re ready.
• Refunds: Gift card purchases are non-refundable.
• Usage: Any unused balance will remain on the gift card and can be used for future purchases.
• Partial Payment: If your purchase exceeds the gift card balance, you can pay the remaining amount using any of our accepted payment methods.
  
  

6. Additional FAQs

Q: Can I use a discount code with a gift card?
Yes, discount codes can be applied in addition to your gift card balance at checkout.

Q: What happens if I lose my gift card email?
Please contact our support team here for assistance.

Q: Can I return an item purchased with a gift card?

Yes, returns will be processed as store credit back onto the original gift card, provided they meet our 30-day satisfaction guarantee. Please note:

• Return Shipping: Customers are responsible for the return shipping costs.
• Initial Shipping: The initial shipping cost of your order will not be refunded.
• Refund Amount: The refund will only cover the price of the product itself, minus any shipping fees, and will be issued back onto the original gift card.

Q: Are gift card purchases refundable?
No, gift card purchases are non-refundable. This policy helps prevent fraud and ensures that once a gift card is purchased, it remains a form of store credit that can be used on future purchases. If you have any issues with your gift card, please contact our support team for assistance.

7. How to Contact Us

If you have any questions or need help with your gift card, please contact our support team here.

8. Split Payment Option

Q: Can I use my gift card along with another payment method?
Yes! If your purchase total exceeds the balance on your gift card, you can use an additional payment method (credit card, PayPal, etc.) to cover the remaining amount.

9. Troubleshooting Common Issues

Q: What should I do if my gift card code isn't working?
Double-check the code entered at checkout for any errors. If the problem persists, contact our support team here for assistance.

10. Using Gift Cards with Shipping Costs

Q: Can the gift card be used to cover shipping fees and taxes?
Yes, your gift card balance can be used to pay for the total amount of your order, including product costs, taxes, and shipping fees.

11. Restrictions and Limitations

Q: Are there any products or promotions that the gift card can't be used on?
Our gift cards can be used on all products, including promotional items, unless otherwise stated. Some exclusive discounts or promotions may have restrictions.

12. Gift Card Usage and Legalities

• Country or Region Limitations: If your gift cards are only available for use in specific countries (e.g., the USA, Canada), mention this restriction to avoid confusion.

Q: Is there a minimum purchase amount when using a gift card?
No, there is no minimum purchase amount. You can use your gift card for any transaction value.

13. Security and Privacy

Q: How is my gift card information kept secure?
All gift card codes are encrypted and can only be accessed by the original purchaser. Please keep your gift card code confidential to prevent unauthorized use.

Q: Can I return an item purchased with a gift card?
A: Yes, returns will be processed as store credit back onto the original gift card, provided they meet our 30-day satisfaction guarantee. Please note:

• Return Shipping: Customers are responsible for the return shipping costs.
• Initial Shipping: The initial shipping cost of your order will not be refunded.
• Refund Amount: The refund will only cover the price of the product itself, minus any shipping fees, and will be issued back onto the original gift card.